Some will say that 2020 was an absolute dumpster fire, but I say that it was a valuable learning experience. What I saw and learned is companies that lead do so by action, thinking outside the box, and leveraging technology to automate, connect, and transform. Successful companies didn’t wait for the pandemic to worsen in the spring before they assessed the likely impact, rather they crafted plans to adapt to the coming tide, and flawlessly executed those plans to emerge from round 1 a winner. Now we’re in the midst of another (and much worse) wave and see that things are going to get worse before they get better. Are you among the successful companies, now built to withstand this newest onslaught?