We just completed a painstaking process of assisting a multitude of clients update their communications software to a version that supports TLS 1.2, due to an impending deadline. We were hit smack in the face by the reality that most companies don’t continue to invest in IT as a core business philosophy, rather they wait until they’re forced to make a change.
Some will say that 2020 was an absolute dumpster fire, but I say that it was a valuable learning experience. What I saw and learned is companies that lead do so by action, thinking outside the box, and leveraging technology to automate, connect, and transform. Successful companies didn’t wait for the pandemic to worsen in the spring before they assessed the likely impact, rather they crafted plans to adapt to the coming tide, and flawlessly executed those plans to emerge from round 1 a winner. Now we’re in the midst of another (and much worse) wave and see that things are going to get worse before they get better. Are you among the successful companies, now built to withstand this newest onslaught?
Photo credit: Lisa Tozzi. One topic around here that we have been discussing is whether our clients truly know the extent of our capabilities. I think they all know that we can do old-fashioned vanilla EDI but many do not know that we can also do pistachio and rum raisin, too! And by "pistachio" I am talking about some of the remarkable services available to our clients they may not be taking advantage of, like direct-connections to trading partners or their ERP via APIs, EDI dashboards, inventory feeds and the list goes on. In other words, we don't just do EDI, we meet our clients' B2B integration needs with unique and industry leading solutions.
This blog, originally written by Lisa Shechter, Team Leader for Enavate, is being reprinted with permission. The words popularized by T. Bert Lance, “If it ain’t broke, don’t fix it,” definitely do NOT apply to your software application environment.
Reprinted with permission from CoEnterprise. Barnes & Noble Education, Inc. (NYSE: BNED), one of the largest contract operators
of physical and virtual bookstores for higher education and K-12 institutions across the United States, one of the largest textbook wholesalers, and a leading provider of digital education services, enhances the academic and social purpose of educational institutions. Through its Barnes & Noble College and MBS subsidiaries, Barnes & Noble Education operates 1,495 physical and virtual bookstores and serves more than 6 million students, delivering essential educational content and tools within a dynamic retail environment.
Photo credit: Eli Christman. Long before the crisis the world finds itself in now, the hospitality industry and really most service industries in general, seemed to have forgotten that the term “customer service” actually means “to serve the needs of the customer." Service providers and customers alike had forgotten that we’re all human, and thus everyone became a mere number.
Photo credit: Olgierd Rudak. The ability for your business to pivot, be flexible and adaptable with your business model, and embrace technology will be keys not only to surviving the current crisis, but for thriving in the future and crisis-proofing your business.
Brick-and-mortar companies whose model is showing-up-to-shop, showing-up-to-eat, or reporting-to-an-office are all being faced with the survival challenge of a lifetime. Some are adopting hastily-crafted plans for delivery, curb-side pickup or online ecommerce, and then
Photo appears courtesy of University of the Fraser Valley. Millions of people have now found themselves working remotely due to the recent global pandemic. For companies like GraceBlood LLC and the EDI Alliance, this cloud-based, work-from-home model is just business as usual. Often when I tell people that I "work from home" they get this dreamy look in their eyes and say something like, "Wow - you're so lucky." Yes, it does have its perks, but there are some learning curves, too. Read on to learn some best practices and how you can succeed during this unprecedented time.
Loren Data Corp. recognizes that many business are affected by the COVID-19 pandemic. Federal, State and Local governments are coordinating their responses and more information is available daily. To that end, we wanted to make available to everyone financial assistance information and publishings that may apply to your business.
This post was reprinted with permission by Enavate. Original article written by Sean Kracklauer, Enavate's Chief Revenue Officer. Maximum productivity. It’s the holy grail of business, and with good reason. Because, as every distribution business leader knows, when you streamline processes, you increase margins and, if done well, improve the customer experience and grow sales.