Photo appears courtesy of John Lloyd. This blog was written by Michael Barnhouse of McAna EDI. For many years industrial process automation was accomplished with such inventions as the moving assembly line, and more recently robotics have been leveraged to further the automation of an inherently physical process. In today’s data rich internet era, process automation is not limited to the industrial process or viewed as an emerging technology, but a necessity for every business in determining how best to serve the customer. Business Process Automation (BPA) allows successful organizations to focus on developing key relationships and differentiating the value they deliver in the marketplace.