This blog was written by Robert Ruppert, Regional Sales Manager at Enavate and reprinted with permission. You have a customer who has been loyal and dependable for years. And that customer spends more with you than any other. So, obviously, that’s your best customer, right?
Photo appears courtesy of spykster. Our business environment is rapidly changing with company mergers, new user technologies and a new competitor around every corner. Many organizations find themselves caught up in the archaic development from years ago, unable to adapt to these changes. Rather than being agile and open to change, these companies are consumed with keeping all their endpoints operational, not wanting to taking their eye off the ball. But by not evolving, that's exactly what they've done.
Enter OpentText + Liaison's Contivo.
Photo appears courtesy of Kevin Dooley. “You’re gonna need a bigger boat,” is what Roy Scheider famously said in the 1975 film Jaws. Of course, this is now a well-known euphemism for “we’re going to need more resources,” which brings us to a meeting three decades later.